iTrackHockey Privacy Policy

Last Updated: August 1, 2026

Your privacy matters to us. This Privacy Policy explains what personal information iTrackHockey collects, how we use and share it, and the choices and rights you have. It applies to the iTrackHockey website, apps, and related services (together, the “Services").

iTrackHockey is operated by CheckReal Corporation (“iTrackHockey," “we," “us," or “our"). If you have questions about this policy, our contact details are at the end.

Who This Policy Covers

Many iTrackHockey features involve youth and school teams, which means we handle information about minors. Please read the “Children’s and Minors’ Privacy" section below carefully. It explains how that information is collected and who provides consent.

Information We Collect

We collect the following categories of information:

Information you give us directly. This includes data you provide when you create an account, set up a team, register for an event, contact support, or otherwise use the Services. Examples: name, email address, username, and password.

Game and team data. This includes the content you enter into the Services, such as player rosters, game statistics, scores, lineups, schedules, and notes. Some of this content may relate to minors (see below).

Payment information. When you purchase a subscription, season pass, or tokens, our payment processor collects the information needed to complete the transaction. We do not store full payment card numbers on our own systems.

Usage and device data. When you use the Services, we automatically collect information such as IP address, browser type and settings, device type and operating system, unique device identifiers, app version, log files, the dates and times you use the Services, and error data. Some of this data may be used to approximate your general location (for example, by country or region).

Cookies and similar technologies. See the “Cookies" section below.

Children’s and Minors’ Privacy

iTrackHockey is used to track youth and school sports, so information about players who are minors is often entered into the Services. We take this seriously and handle it as follows.

Minors do not create their own accounts. Accounts are created and managed by adults, such as coaches, parents, team managers, or tournament administrators. These adults enter and control the game and team data, including any information about minor players.

Consent. Where the Services are used by a school, club, league, or team, that organization is responsible for obtaining any consent required from parents or guardians before entering a minor’s information, and for using the Services in line with applicable law. Where a parent or guardian uses the Services directly, they provide consent for their own child’s information.

We do not knowingly let children register or market to them. We do not knowingly allow children under 13 to create accounts, and we do not direct advertising to children.

Parent and guardian rights. A parent or guardian may ask us to review the personal information we hold about their child, correct it, or delete it. Contact us using the details below and we will respond promptly. Note that in some cases the organization that entered the data (such as a school or club) controls it, and we may direct your request to that organization.

We do not sell children’s information, and we limit its use to operating the Services.

If you believe a child’s information has been provided to us without proper consent, please contact us and we will take appropriate steps to remove it.

How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Create and manage accounts, teams, and events
• Record and display game statistics and related content
• Process payments for subscriptions, season passes, and tokens
• Improve and develop our products and features
• Personalize your experience
• Communicate with you about your account, updates, support requests, and product information
• Protect the security and integrity of the Services, prevent fraud, and enforce our terms
• Comply with legal obligations

Legal Bases for Processing (for users in the EEA and UK)

Where the GDPR applies, we process personal information on these legal bases: to perform our contract with you (providing the Services), for our legitimate interests (such as improving and securing the Services), with your consent (such as for certain communications or cookies), and to comply with legal obligations.

How We Share Information

We do not sell your personal information.

We share information only in these situations:

Service providers. We use trusted vendors who process data on our behalf, such as hosting, payment processing, analytics, and customer support providers. They may only use the data to perform services for us.

Organizations you belong to. If you access the Services through a school, club, league, or team account, the administrators of that account may access and manage the data associated with it.

Legal and safety reasons. We may disclose information when required by law or legal process, to protect the rights, property, or safety of our users or others, to prevent fraud, or to protect the security of the Services.

Business transfers. If iTrackHockey is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

Cookies and Similar Technologies

We use cookies (small text files placed on your device) and similar technologies to operate the Services and collect usage data. Cookies help us store your preferences and settings, keep you signed in, combat fraud, and understand how the Services are performing. Our apps may use other identifiers for similar purposes.

You can control cookies through your browser settings, including blocking or deleting cookies, and you can opt out of collection by some third-party analytics providers. Disabling cookies may affect how the Services work for you.

Data Retention

We keep personal information for as long as your account is active or as needed to provide the Services, and afterward for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or anonymize it. You can ask us to delete your account and associated data using the contact details below.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information
• Receive a copy of your information in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights. If your data is managed by an organization (such as a school or club), we may direct your request to that organization.

Canadian users have rights under PIPEDA, including the right to access and correct their personal information. You may also contact the Office of the Privacy Commissioner of Canada if you have unresolved concerns.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

We are based in Canada, and the Services may be operated using servers and service providers located in Canada, the United States, or other countries. When we transfer personal information across borders, we take steps to ensure it is protected consistent with this policy and applicable law.

Accounts Managed by Organizations

Many iTrackHockey products are used by organizations such as schools, clubs, and leagues, and may be administered to you by that organization. Your use may be subject to the organization’s own policies. If your access is administered by an organization, please direct privacy questions to your administrator. We are not responsible for the privacy practices of these organizations, which may differ from this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy here and, where appropriate, notify you by email or through a notice on our website before the changes take effect. The “Last Updated" date at the top shows when the policy was last revised.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, contact us at:

CheckReal Corporation  Email: support@itrackhockey.com

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario, Canada, and applicable federal laws of Canada, without regard to conflict of law principles.